Terms of Service

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These Terms of Service (“Terms”) govern your use of eventsinparis.com (the “Site”) and, in a general way, the relationship between you and PARIS DECOR & PROPS when you enquire about or book services via the Site or our contact channels.

PARIS DECOR & PROPS is a French company trading as “Events in Paris” (“Events in Paris”, “we”, “us”, “our”).

Legal entity: PARIS DECOR & PROPS

Trading name: Events in Paris

SIRET: 918 659 301 00017

Registered address: 34 Avenue des Champs-Élysées, 75008 Paris, France

Privacy email: privacy@eventsinparis.com

By using the Site, you agree to these Terms.

1. Scope of these Terms

1.1 These Terms apply to your use of the Site and to information, offers, and package descriptions published on the Site.

1.2 When you decide to book a service with Events in Paris — for example, a marriage proposal, elopement, private event, or décor and props for a third‑party event — you will be asked to sign a separate written contract (the “Client Contract”). That Client Contract governs the specific booking, including services, pricing, payment schedule, cancellation, and liability.

1.3 If there is any conflict between these Terms and the signed Client Contract for a particular booking, the Client Contract prevails for that booking.

2. Use of the Site

2.1 The Site is provided for information and lead‑generation purposes only. You cannot create an account or purchase packages directly on the Site.

2.2 You agree not to:

•  use the Site for any unlawful purpose;

•  attempt to gain unauthorised access to the Site or its infrastructure;

•  interfere with the normal operation of the Site.

2.3 The Site may be unavailable from time to time due to maintenance, updates, or technical issues. We do not guarantee continuous availability.

3. Enquiries and bookings

3.1 You can contact us via the Site contact form, email, WhatsApp, or Instagram direct message to enquire about availability, packages, and pricing.

3.2 Submitting an enquiry does not create a booking or contractual obligation. A booking becomes binding only when:

•  we confirm availability and pricing,

•  you sign the Client Contract, and

•  we receive the required deposit.

3.3 Package descriptions, inclusions, and prices shown on the Site are indicative. The binding terms for your event are the ones set out in the Client Contract and any written proposal attached to it.

3.4 Events in Paris may also act as a sub‑contractor to hotels, planners, and photographers, providing décor, props, flowers, and professional lighting under a separate B2B agreement.

4. Prices, currency, and payment methods

4.1 Unless stated otherwise, all prices on the Site are in euros (€) and inclusive of applicable French taxes (TTC).

4.2 Events in Paris does not process payments directly on the Site. Once you decide to book, we will provide payment instructions by email or in the Client Contract.

4.3 Accepted payment methods are:

•  secure payment link or card payment via our banking provider,

•  bank or wire transfer, and

•  cash, or another method expressly agreed in writing (for example, a specific alternative currency).

4.4 Any bank charges, currency‑conversion fees, or payment‑provider commissions are at your expense unless we agree otherwise in writing.

5. Deposits, balances, and late payment

5.1 — define the term: “Deposit: 50% of the total package price (the ‘Deposit’), due when you sign the Client Contract.” And pick one word sitewide. The ToS and the locked cost-page FAQ both say deposit; only the pricing PDF and the new FAQ say retainer. Both of those are already in the edit pass (the PDF needs its 15-day boundary corrected to 14 anyway), so the cheap move is deposit everywhere. 5.3 — “services may be suspended or shortened until payment is confirmed” is a trade clause wearing a consumer hat. Pausing a proposal on a rooftop pending a wire transfer is not a sentence you want quoted back at you. Scope it: “For trade and rental services where payment on the day is agreed, services may be suspended…” 5.4 — add an effective date so non-payment lands in the right refund band: “…we may treat the booking as cancelled with effect from the day after the missed due date, and apply the cancellation terms in Section 6.” Balance due 14 days out → non-payment cancellation takes effect at 13 days → non-refundable band. Without that sentence, a non-paying client arguably sits in the 14–29 band and is owed half their deposit back for breaching.

6. Cancellation, rescheduling, and force majeure

6.1 Cancellation by you

If you cancel a confirmed booking, the following default schedule applies unless a different schedule is agreed in your Client Contract:

•  More than 30 days before the event: full refund of the deposit, minus a €300 administrative fee.

•  15‑30 days before the event: 50% of the deposit is refundable.

•  Fewer than 15 days before the event: no refund. The full package price is due.

Cancellation must be communicated in writing (email or WhatsApp message to the contact used for the booking).

6.2 Cancellation by Events in Paris

If Events in Paris cancels a booking for reasons within our control, you will receive a full refund of all amounts paid. Events in Paris is not liable for additional costs such as airfare or accommodation.

6.3 Force majeure

If the event cannot proceed due to a force majeure event within the meaning of Article 1218 of the French Civil Code (for example: war, terrorism, major natural disaster, widespread transport shutdown, or a legally binding ban affecting the event), the contract for that event is terminated without fault by either party. You are entitled to a refund of the amounts you have paid to us for that booking.

We may then seek compensation or insurance cover for our own losses and those of our suppliers. Personal circumstances such as illness, relationship changes, individual flight cancellations, or visa issues are not treated as force majeure for the purposes of this policy.

6.4 Priority of the Client Contract

The cancellation, rescheduling, and force majeure terms for your specific event are defined in your Client Contract. If those terms differ from this Section 6, the Client Contract governs.

7. Third‑party suppliers

7.1 Events in Paris designs, plans, and coordinates proposals and private events. Many services are delivered by independent suppliers, such as:

•  photographers and filmmakers,

•  florists and décor suppliers,

•  musicians and entertainers,

•  transport providers, and

•  venues and restaurants.

7.2 We select and brief these suppliers with care, but they operate as independent businesses with their own contracts, insurance, and legal responsibilities.

7.3 Unless your Client Contract states otherwise, Events in Paris is not a tour operator or travel agent and does not sell regulated package travel in its own name.

8. Liability, injury, and damage

8.1 To the fullest extent permitted by French law, Events in Paris’s total liability for any claim arising from or relating to a booking is limited to the total amount you have paid to Events in Paris for that booking.

8.2 Events in Paris is not liable for:

•  acts, omissions, delays, or failures of independent suppliers once they are on‑site and delivering their service, except where we have been clearly negligent in selecting or instructing a supplier;

•  loss, corruption, or non‑delivery of photos or video caused by a third‑party photographer, filmmaker, or their equipment;

•  weather conditions, traffic, crowding, strikes, venue closures, or other circumstances outside our reasonable control;

•  indirect or consequential losses such as loss of enjoyment, travel or accommodation costs, or loss of profit.

8.3 Suppliers remain responsible for their own services, equipment, and conduct and are expected to carry professional and civil liability insurance.

8.4 The Client is responsible for the conduct of their guests and for any damage they or their guests cause to venues, furnishings, or equipment during the event. Any charges raised by venues or suppliers in relation to guest behaviour are payable by the Client.

8.5 Nothing in these Terms limits or excludes liability that cannot be limited or excluded under French law, including liability for death or personal injury caused by negligence, or for fraud.

8.6 For a given booking, any additional or stricter liability provisions agreed in the signed Client Contract apply in priority.

9. Photos, video, and delivery

9.1 Unless otherwise stated in your Client Contract, copyright in photos and video belongs to the original creator (photographer or filmmaker). Where our in‑house team produces media, Events in Paris or its associated entity owns the intellectual property and grants you a personal, non‑commercial licence to use the delivered files for private purposes.

9.2 No photos, video files, albums, or edited media are due until all amounts owed for the event — including any supplementals, overtime, or damage charges — have been paid in full.

9.3 Events in Paris may instruct photographers and filmmakers not to release files to you until Events in Paris confirms that your balance is settled.

9.4 If any balance remains unpaid 90 days after the due date, Events in Paris and its suppliers may permanently archive or delete undelivered files and have no further obligation to store or deliver them, without prejudice to any amounts still owed.

10. Intellectual property and site content

10.1 The Site and all of its content — including text, images, graphics, logos, and layout — are owned by PARIS DECOR & PROPS or used under licence. All rights are reserved.

10.2 You may view the Site on your device and print pages for your personal reference. You may not reproduce, distribute, modify, or use Site content for any commercial purpose without our prior written consent.

10.3 The Events in Paris name and logo are protected identifiers. You may not use them in a way that suggests endorsement or affiliation without our written permission.

11. Discretion, client photos, and confidentiality

11.1 Proposals and private events involve sensitive information. Events in Paris does not publish client names, faces, or identifiable event details on the Site, social media, or in press features without the client’s explicit written consent.

11.2 If you grant consent for promotional use of images, the scope (which images, where they appear, how long) will be agreed in writing. You may withdraw consent for future use at any time; this does not affect lawful use made before withdrawal.

11.3 This commitment to discretion is explained in more detail on our Discretion & Privacy page, which forms part of our overall brand promise.

12. Feedback and public statements

12.1 If you have a concern about our services, we ask that you raise it with us directly and give us a reasonable opportunity to respond before publishing detailed criticism online.

12.2 Nothing in these Terms prevents you from sharing an honest opinion or experience about Events in Paris or from making a legitimate complaint to a consumer authority or bringing a legal claim.

12.3 You agree not to publish or cause to be published any false statement of fact about Events in Paris or its staff that is likely to cause unjustified harm to our reputation.

13. External links

13.1 The Site may contain links to websites or services operated by third parties (for example, venues, hotels, or suppliers).

13.2 We do not control and are not responsible for the content, security, or privacy practices of those external sites. Visiting them is at your own discretion and subject to their own terms and policies.

14. Data protection

14.1 Personal data collected through the Site and our contact channels is handled in accordance with our Privacy Policy and Cookie Policy, which are available on the Site.

14.2 The Privacy Policy explains how we collect, use, and protect your personal data and your rights under the EU General Data Protection Regulation (GDPR) and French law.

15. Changes to packages, Terms, and the Site

15.1 We may update or change package descriptions, inclusions, and pricing on the Site at any time. These changes do not affect bookings that have already been confirmed by a signed Client Contract, unless the Contract allows for adjustments.

15.2 We may update these Terms from time to time. The version in force is the one published on the Site with the most recent “Last updated” date. If we make a material change that affects existing clients, we will inform them by reasonable means (for example, email).

16. Complaints, mediation, and jurisdiction

16.1 If you have a concern or complaint, please contact us first at privacy@eventsinparis.com or via the contact details below. We will do our best to resolve the issue informally.

16.2 Where you are a consumer within the meaning of the French Consumer Code, you also have access to a free consumer mediation service. After first attempting to resolve the matter directly with us, you may refer the dispute to:

NotreAccord Consommation

Centre de médiation NotreAccord

38 rue d’Aviau, 33 000 Bordeaux, France

Email: consommation@notreaccord.com

Tel: 09 79 33 58 27

Website: mediation-consommation.notreaccord.com

16.3 If no amicable solution is found, either party may propose mediation, for example through a recognised mediation centre in Paris. Mediation costs are generally shared between the parties, unless agreed otherwise.

16.4 Failing settlement by amicable means or mediation, any dispute relating to these Terms, the Site, or a booking with Events in Paris will be submitted to the competent courts of Paris, France, without prejudice to any non‑waivable rights you may have regarding jurisdiction as a consumer.

16.5 These Terms are governed by and construed in accordance with French law. Nothing in them deprives any consumer of mandatory protections under the law of their habitual residence.

17. Contact

PARIS DECOR & PROPS

Trading as “Events in Paris”

34 Avenue des Champs-Élysées

75008 Paris, France

Email: privacy@eventsinparis.com