Capture the Magic of Paris with our Giant White Love Heart Proposal

Prompt Response—We typically reply within 24 hours of receiving your booking request. We’ll confirm the availability of your desired services or propose alternatives if a venue, vendor, or setup isn’t available for your chosen date and time. Our goal is to finalize the details promptly, ensuring there are no delays.

Confirmation & Contract—Once everything is confirmed, we’ll finalize the agreement with a professional contract. A 50% non-refundable retainer is required, with the remaining balance due at least 72 hours before your event.

Planning & Coordination—If you’ve selected a coordinator or full-service planner, they’ll begin working immediately. Note: A coordinator isn’t typically needed for simpler public proposals (like just a photographer and violinist) but is essential for private venues such as exclusive rooftops, yachts, or châteaux or when your proposal involves several elements. Your coordinator will arrange all services included in your package, introduce vendors via a shared WhatsApp group, and ensure the entire event runs smoothly and on time. For those seeking more hands-on support, unique concepts, or frequent updates, we recommend a full-service planner based locally.

Event Day Execution—On the day of your proposal, we (or your coordinator/planner) will manage all aspects to ensure everything is ready and flows seamlessly. Your only task is to arrive and fully embrace the most magical day (or night) of your life.

Post-Event Clean-Up—We’ll take care of all the clean-up, leaving you free to celebrate the rest of the evening without worry.

Yes, we offer our beautiful Giant Love Heart setup in both red and white, so you can select the color that best fits your style and vision. Red symbolizes passion and romance, making it ideal for occasions like Valentine’s Day, while white evokes timeless elegance, perfect for events like Christmas or New Year. To further enhance the setup, we can customize it with additional touches, including silk flowers, candles, candelabras, fresh blooms, and more, all tailored to create a truly personalized and memorable experience.

No, the setup does not include any private venue, but we are happy to help you source a rooftop or other exclusive spot if you like. Here’s what you need to know:

• Inclusions: The setup includes everything listed in the “Unique Features” section above, as well as any additional services you commission.
• Location Options: Our setup can be arranged in both public and private locations around greater Paris.
• Coordination: Many private locations require a coordinator or full-service planner, and the cost starts at €450 for an event coordinator.

We require a coordinator whenever you book a setup and add at least two additional services (e.g., a photographer and a musician). This is to manage the time needed to source vendors, brief them on the location and plan, add them to a joint WhatsApp group, and ensure everything runs smoothly and on time.

A full-service planner is like your personal event architect, handling everything from start to finish to bring your vision to life with careful attention to detail. Here’s what you can expect:

• Initial Planning: She begins by understanding you, your partner, your unique relationship, and your budget. She then helps define a vision and personalize the theme for your dream engagement.
• Vendor & Location Management: She recommends and books proven vendors—florists, photographers, filmmakers, and musicians—and presents venues that fit your style and budget. Whether it’s a rooftop terrace, yacht, or chateau, she ensures compatibility with your concept and availability for your date and formalizes the necessary contracts.
• Logistics: She handles all logistics, from luxury transportation to executing scavenger hunts, embellishing hotel suites, making dinner reservations, and delivering personalized notes and gifts.
• Design & Decor: She ensures that the overall look and feel of your experience, including color schemes, decorative elements, and other mood-enhancers, are perfectly arranged and ready to create an unforgettable atmosphere.
• Timeline Creation: She creates and distributes a detailed timeline or production schedule to key vendors, ensuring everyone is on the same page.
• Day-Of Coordination: On your special day, she masterfully manages everything, ensuring it goes according to plan and handling any last-minute issues that may arise.

A coordinator is like the director on the day of your event. She typically joins closer to your special day to ensure everything you’ve planned goes off without a hitch. Here’s what to expect:

• Pre-Event Chats: She will chat with you a few times before the event to stress-test your plans and review essential details, such as vendor IDs, insurance requirements, specific venue policies, basic timeline, and overall concept.
• Day-Of Management: She will be present on your big day to coordinate vendors, ensure your setting is ready and perfect for you, manage the timeline, and handle most unforeseen issues.

As our cancellation policy (see below) states, life can be unpredictable, and last-minute adjustments may be needed.

While we provide top-quality luxury setups, dependable vendors, and clear communication, certain factors—like strikes, weather, film shoots, or unexpected dignitary visits—are beyond our control in France.

We highly recommend working with an experienced, full-service event planner to safeguard your special day. Skilled planners can quickly adapt, reschedule vendors, or extend services. We collaborate with some of Paris’s best planners and would happily introduce them to you.

We understand that delays can happen for various reasons. However, being late can impact many people and processes, including clean-up staff, parking permits, coordinators, and vendors. If you are late, you should expect a shorter experience than the typical one hour included in the package, or you may need to pay a premium to accommodate extra time for the space, setup, cleanup, and vendors.

To avoid any issues, aim to be early. However, please do not show up at the actual setup location early. Instead, enjoy a drink in the lobby of a nearby hotel, take some selfies along the Seine River, or steal a few romantic kisses while you wait.

For your convenience, we accept all major credit cards—including Visa, MasterCard, and American Express—for the 50% non-refundable retainer at the time of booking.

The final 50% balance is due 72 hours before your event.

We also accept cash, bank transfers (please be aware that these may cause delays), and PayPal if needed. Let us know if you have any specific payment preferences or requirements, and we’ll do our best to accommodate them.

We understand that life can be unpredictable—whether it’s due to visa issues, canceled flights, job conflicts, health concerns, strikes, or pregnancy. If you need to cancel your booking, we’re here to help.

However, please note that our cancellation policy is strict: all cancellations are non-refundable, no matter the reason.

This policy is in place because, when we reserve your event, we commit to it fully—whether securing a hotel or yacht, arranging a rare vintage car, or curating a luxury floral setup. During this time, we turn down other opportunities and dedicate all our resources to your event.